Kent Spurlock is a Managing Member of 1011 Digital and a seasoned real estate and operations leader with over 15 years of experience across banking, mortgage servicing, and portfolio management. His expertise spans mortgage loan servicing, relationship management, call center leadership, and strategic growth — all anchored in a track record of operational excellence and team development.
Over the course of his career, Kent has overseen credit card portfolios exceeding $3 billion, scaled high-performing teams, and implemented operational strategies that increased revenue by over 20%. He has also played a key role in expanding real estate portfolios valued above $23 million, leveraging data-driven insights to improve asset performance, risk mitigation, and stakeholder outcomes.
In previous leadership roles, Kent led mortgage servicing operations and supplier diversity initiatives, bringing a practical, equity-informed approach to financial operations. His skills in procurement, vendor negotiations, and operational analytics enable him to make informed decisions that foster both innovation and efficiency.
Kent holds a B.A. in Sociology from the University of California, Santa Barbara, a foundation that shapes his human-centered leadership style. Based in Charlotte, NC, he brings a systems-driven mindset to 1011’s mission — helping clients achieve strategic clarity, portfolio growth, and operational success in today’s evolving real estate landscape.